Best Cleaning Company Spotting Having a problem with cleaning your house or office or not finding enough time to accomplish that because responsibilities and work are overwhelming you, finding the right cleaners for your business or home is important and learning how to find the best cleaning company your district has to offer is of utmost importance. The following are the most important steps you should take when searching for a cleaning company in your district, including checking online reviews, asking for references, and more that will ensure you only work with the best and these are: 1. Do Online Search In need of a professional cleaning company to do your house or office cleaning and you don’t know the name of any cleaners near you? Don’t worry! It’s easy to find dozens of local options for any service you’re looking for, because: • We live during a time where endless information is accessible through smartphones, computers, tablets, and more! • You can take advantage of our connected world and do your research! • When it comes to finding the best residential or commercial cleaning company in your district, the easiest place to start your search is online. • A quick Google search will provide you with lots of local options! • This is done by simply typing into Google a search phrase such as “Commercial Cleaning [Your City Name]” or “Residential cleaning [Your City Name]” • If you have an office, you may want to type “Office Cleaning District Name” into Google. • If you aren’t satisfied with Google reviews, you can also check out other sites that offer user reviews, such as Yelp, Facebook, and The BBB (Better Business Bureau). • Once you’ve got your search results, you will see a listing of various local cleaning companies. 2. Read Online Reviews Actually, many companies will have a listing of Google reviews so take your time and read through each review and do the following: • Once you have found some companies with a lot of good reviews that you feel comfortable moving forward with, create a list with their names on it. • It’s important to look at the overall rating, and to actually see what people say about the company. • It’s also important to keep in mind that reviews are just a starting point to help you get to know which companies you want to look into further. • Remember, no company is perfect and no matter what, you will almost always find at least a few negative comments. • Even if a company has excellent reviews, it’s still important to follow the next steps to ensure you work not only with a professional company, but with a company that can fulfill your unique needs. 3. Spot Fake Reviews Although Google Reviews are a great source of information, it’s important that you can decipher fake reviews from real reviews for: • Unfortunately, fake reviews do exist, and they can give you an inaccurate idea of what working with a particular company might actually look like. • In order to avoid wasting your time with an unprofessional company, learn how to spot fake reviews! • To help you effectively navigate through online reviews MarketWatch has some tips and these are: o Watch Out For “I” and “Me” – Most reviews will speak in the first person; it only makes sense! However, fake reviews generally overuse “I” and “me,” putting them into sentences as much as possible. As well, you will want to watch out for overuse of verbs. Fake reviews often use more verbs, while real reviews use more nouns. o Look At the Timing – Most review sites will tell you when a review was posted. Take a look at the timing – it can tell you a lot. For example, it is a huge red flag if a company has 15 5-star reviews, but they all date from the same day or even week, and then nothing else was ever posted. o Check Spelling & Grammar – Fake reviews often come from “content farms,” where lots of content is submitted in a short period of time. Because of this, these reviews will look rushed. If you notice that most of the reviews are written poorly and have a lot of spelling and grammar mistakes, you may be reading fake reviews. • Real reviews, on the other hand, will look and sound like they were written by real people and they will sound natural and not forced. • A great review is honest, and may speak about both the good or the not-so-good. 4. Ask Others’ Recommendations Word-of-mouth is still a great way to find reputable businesses for: • Whether you’re a home or business owner, it’s likely that you know someone else who uses residential or commercial cleaning services! • If you don’t know anyone who does, consider talking to your neighbors. • If you want residential cleaning, ask family members or friends who live close by who they use for cleaning. • If you want commercial cleaning, ask local business owners what company or companies they work with on a regular basis. • If your business is located within a larger building or complex, ask others within your building what services they use. 5. Compare and Confirm In order to better spot a professional cleaning company to do your house or office cleaning do the following: • As you speak to others, make note of the businesses they recommend. • See if there is any overlap between their recommendations and the businesses you wrote down from your online search! • If there is, you will know it is definitely worth looking into. • If you hear about a company that did not show up during your search but is highly recommended, take a few moments to search them online. • See what their reviews say, check out their website, and learn a bit more before choosing whether or not to contact them. 6. List Important Questions Before contacting any of the companies you found, remember that when you get on a call, it can be easy to forget important questions you may have thought of – so it’s a good idea to have a list with you for reference! Accordingly, before you start calling each business, you should write down a list of questions you would like answered ahead of time and some questions you may want to ask might include: • Do you offer any cleaning packages? • Do you provide commercial cleaning, residential cleaning, or both? • Do you offer standalone services? • How long have you been working in the Kitchener area? • What days do/can you provide cleaning services? • Do you work on weekends? • Do you work evenings? • How frequently can you clean? • What home or office size do you normally work with? • Can you provide me with some references? 7. Contact Best Three Options In order to better spot a professional cleaning company to do your house or office cleaning and to make things simple, narrow down your list before you begin to contact businesses for: • After speaking to friends, neighbors, or other business owners, you may realize you have created quite the long list! • It’s best to try to narrow down your list to your top 3-4 options. • If you don’t, it can be difficult to keep track of all the different quotes, information, and services offered by each one. • Once you have narrowed down your list, contact each cleaning company • After you have spoken to each company, you can easily compare things such as prices, services available, schedules, and more. • If you feel like the companies you spoke to are still a good fit for you, then ask them for references. 8. List References’ Questions Upon calling references, it’s also a good idea to write down a few questions ahead of time so you aren’t caught off guard with nothing to say! Accurately speaking when calling references, you may want to ask questions such as: • What was the company’s communication like? • Were they respectful of your home/office? • What were the cleaning staff like? • Were they polite? • Did you feel comfortable speaking with them? • Did you find that your contract was clear and easy to understand? • Were there any hidden fees or unknowns that you only found out after you hired the company? • If any mistakes occurred, how were they solved? • Overall, how would you rate your experience with the company? 9. Call References Next, after you have chosen your questions, you will want to call the references given by your potential cleaning companies. Accordingly, in order to better spot a professional cleaning company to do your house or office cleaning notice the following: • It may seem a bit overwhelming, especially if you ended up with 2-3 references each! • But remember, choosing a professional residential or commercial cleaner is important! • After all, they will end up spending a significant amount of time in your home or workplace. • It’s important to do your due diligence to ensure you do choose a company that is not only professional, but can provide you with the services that you need. • You can also ask references if there were any particular noteworthy experiences (either good or bad) that they would feel comfortable sharing with you. 10. Meet the Company in Person In order to better spot a professional cleaning company to do your house or office cleaning, it is better to meet the company in person for: • After you have gone through all the research, planning, and reference checks, it’s finally time to meet your top 1-2 choices in person. • An in-person meeting will allow you to get to know the company much better, see their communication skills first-hand, and get a quote. • It’s important to meet with the company in person to get to know them better. • It’s important to let the cleaning company know that you are interested in working with them • You have put a lot of effort into getting this far! • It’s important to let them know that it’s important that you get a thorough quote/estimate, and that you would like to learn more about the specifics of each service offered. 11. Make Final Decision In order to better spot a professional cleaning company to do your house or office cleaning, it is better to make a final decision for: • After you’ve gone through this process with the few companies you had narrowed down your list to by this point, it’s time to make your decision! • When making a decision, it is important to remember everything you’ve learned up until this point. • Remember the early reviews, the recommendations, your initial discussion with the company, and the information provided by references. • It’s important to keep this bigger picture in mind as one company might “blow you away” during the in-person meeting, but another company may be a better fit for you based on all the other information you have learned. • It’s important to hire a company with over 25 years of combined industry experience providing commercial cleaning to businesses across the district area. • It’s important to hire a company that would love to share their expertise with you. If you keep on forgetting to clean these commonly missed areas that a pro cleaner never misses and your house or home office following the aforementioned tips, then it’s time to bring in extra help. You can hire professional office cleaning services who’ll ensure every corner of the office looks phenomenal when they’re done cleaning. For adequate cleaning services and help your home or commercial office look its best, contact Duostar, they’re here to clean every spot with the correct cleaning standards and guidelines and will be happy to help you reach every tight corner and wipe down every surface area to ensure they shine like new. Source: https://kitchenerclean.com/office-cleaning-services-blog/2020/1/21/how-to-find-the-best-cleaning-company-kitchener
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